E-mail Addresses

Notes:

• Do not send us mail in HTML format, use plain text only (even multipart/alternative with an HTML part will be classified as spam by some of our members and hence an answer will most likely be delayed).
• Do not use 8bit characters in the Subject: nor use some encoding, e.g., =?GB2312?B?, but only plain 7bit ASCII without any charset encoding.
• If you send e-mail to sendmail.org, the answer will most likely not come from a system in the sendmail.org domain. If you use some anti-spam techniques (e.g., challenge-response systems) or you block hosts that are connected via DSL then please do not expect an answer. More and more often replies are blocked which is very annoying. Here's one of the IP addresses from which a reply may come: 63.195.85.27. Do not block this address or make sure that your system accepts at least STARTTLS secured mail.
• If you use a challenge/response system, make sure that it does NOT send us a challenge when we reply to your question or when you receive mail from the announce list. We will not reply to those annoying mails.
• If you use a rr.com address, then your provider is blocking the IP address listed above. Complain to your ISP or get an ISP which doesn't interfere with e-mail. If you are using the blacklist from spamlist.org then please do not send us e-mail, the reply of the sendmail maintainer will not reach you.
• Do not send us mail in proprietary formats.
• The mailservers for sendmail.org now (2004-11-24) use the following DNSBLs:
  • sbl-xbl.spamhaus.org
  • dnsbl.sorbs.net
  • list.dsbl.org
  • bl.spamcop.net
  • The mailserver for support.sendmail.org uses greylisting.
• The mailserver for support.sendmail.org performs strict RFC checks, for example, it does not accept mail if the domain part has an MX record that points to an IP address (instead of hostname as required).

If you have a question about sendmail, then please post it to the Usenet group comp.mail.sendmail. This newsgroup is dedicated to sendmail. Please make sure you check the usual resources before posting and follow the netiquette.

E-mail addresses to contact sendmail.org are (do not send questions about sendmail to these addresses, see above instead; replace YYYY with the current year, e.g., 2006, in all of these addresses):

• sendmail-YYYY@support.sendmail.org for contributing patches, feature requests, and general comments but not questions how to use, install, or configure sendmail;
• sendmail-bugs-YYYY@support.sendmail.org to report implementation bugs;
• sendmail-faq-YYYY@support.sendmail.org only for comments / questions about the FAQ. Please mark your mail clearly with "FAQ: item" where item is the entry in the faq to which you are referring. If it is a general comment about the FAQ, use "FAQ: general", if it is an addition, use "FAQ: new".
• sendmail-security-YYYY@support.sendmail.org (use this only to report security related bugs or problems in sendmail). Please do not use this to ask about problems with your configuration, including how to stop spam, how to set up your own certificate authority, how to make sendmail work with S/MIME, etc. All such questions should be asked in comp.mail.sendmail. Also, please do not tell us that you were able to forge mail by using telnet to connect to port 25; this is fundamental to the Internet design for SMTP, and not a sendmail bug. Please use PGP for encryption to send mail to this address.
• sendmail-mirror-YYYY@support.sendmail.org for updates about a mirror (e.g., a new mirror or an address change).
• webmaster-YYYY@support.sendmail.org for comments about the website.